Your Privacy Is Our Responsibility

1.1 Information You Voluntarily Provide

During account registration, verification, or when using customer support, you may provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for verification)
• Payment account details (bKash, Nagad, Rocket, Upay)
• Messages sent via live chat or email

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device information
• Browser type and operating system
• Date and time of platform access (Bangladesh Standard Time — BST, UTC+6)
• Pages visited and links clicked
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may collect information from trusted third-party verification services. This information is used solely to confirm your identity and is not used for any other purpose.

3.1 Methods of Data Protection

gbd33 uses industry-standard technology to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on secured servers where unauthorised access is completely prevented.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Regular Security Audits: The security of our systems is reviewed on a regular basis.
• Two-Factor Authentication: Additional verification is carried out in the case of suspicious logins.

3.2 Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, financial transaction records may be kept for a specified period in accordance with regulatory requirements. Once that period has passed, the information is securely deleted or anonymised.

3.3 Your Responsibilities

Alongside our security measures, you also have certain responsibilities:

• Do not share your password with anyone.
• If you notice any suspicious activity, inform us immediately.
• Always log out after logging in from a public device.
• Keep your account information up to date and accurate at all times.

4.1 Service Providers

Trusted third parties that assist in operating our services (such as payment processing, identity verification, and technology services) may have limited access to your information. These parties are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

In the case of a court order, legal process, or regulatory demand, we may be required to disclose information in compliance with applicable law. In such cases, we will make every effort to notify you in advance where possible.

4.3 Business Transfers

In the event of a business merger, acquisition, or partnership, your information may be transferred. In such cases, the new entity will be bound to comply with this same privacy policy and you will be given appropriate prior notice.

5.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. gbd33 uses cookies for the following purposes:

• Essential Cookies: Required for the core functionality of the platform (maintaining login sessions, ensuring security).
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site usage and improve our services.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling some cookies may cause certain platform features to not work properly. Essential cookies cannot be turned off, as the platform cannot function properly without them.

7.1 Age Verification Policy

gbd33 is a responsible gaming platform. Our services are available only to those aged 21 and above. We do not intentionally collect any information from those under the age of 21. Age verification is mandatory during the registration process and we make no exceptions on this matter.

7.2 Actions Regarding Minors' Information

If it comes to our attention that information belonging to a minor has been accidentally collected by us, we will immediately delete that information and close the associated account. If parents or guardians suspect that their child's information is held by us, please contact us directly.

8.1 Notice of Changes

We may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

8.2 Continued Use After Changes

If you continue to use our platform after being notified of a policy change, you will be considered to have consented to the revised policy. If you do not agree to the new policy, you may request that your account be closed.

The gbd33 platform may have connections to various game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi) and payment services. These third-party services have their own privacy policies, for which gbd33 is not responsible. We recommend that you read the privacy policies of these services before using them.

To operate our services, your information may be processed or stored on servers in countries outside Bangladesh. In such cases, we ensure that these transfers follow international data protection standards and that your information receives equal or greater protection. No data is transferred without appropriate safeguards in place.